1. General Information
- This website is owned and operated by Ishani Green.
- We sell live plants, pots, seeds, and nursery accessories for personal and gardening use.
- By using this website, you accept our terms and agree to comply with all applicable laws and regulations.
2. Products and Availability
- All products are subject to availability.
- Images shown on the website are for reference only. Actual plants or items may vary in size, color, or appearance due to their natural characteristics.
- We reserve the right to limit quantities or discontinue any product at any time.
3. Pricing and Payment
- All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.
- We reserve the right to change prices without prior notice.
- Payments are processed through secure payment gateways. We do not store card information.
4. Order Confirmation and Cancellation
- Once an order is placed, you will receive an email confirmation.
- Orders can only be canceled before they are shipped.
- For cancellation requests, please email: support@ishanigreen.com
5. Shipping and Delivery
- We deliver across India using trusted courier partners.
- Delivery timelines may vary based on location and product type (especially live plants).
- We are not responsible for delays caused by courier services or weather conditions.
6. Return, Replacement & Refund Policy
- Live plants are not eligible for return unless they are received in damaged condition.
- Non-plant items (pots, tools, etc.) can be returned within 7 days if unused and in original packaging.
- If you receive a damaged or incorrect item, please contact us within 48 hours with photographs.
- Refunds will be processed to the original payment method within 5–7 working days after approval.
7. User Responsibilities
- You agree not to misuse the website, post false information, or interfere with our services.
- You must provide accurate and complete information when placing an order.
- You are responsible for maintaining the confidentiality of your account and password.
8. Intellectual Property
- All content on this site including logos, images, text, and graphics is the property of Ishani Green and is protected by copyright and trademark laws.
- No part of this website may be copied, reproduced, or used without written permission.
9. Limitation of Liability
- We strive to ensure accurate and updated information on our site but do not guarantee error-free content.
- Ishani Green shall not be liable for any direct, indirect, or incidental damages arising from the use of our website or products.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Delhi-NCR, India.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Ishani Green
Email: support@ishanigreen.com
Website: www.ishanigreen.com